federal appellate court decisions

Third Circuit: Arbitration Agreement Not Validly Formed Through An “Interactive Voice-Response Telephone System”

In Bobbie James v. Global TelLink Corp, No. 16-1555 (Mar. 29, 2017), the Third Circuit held that the defendant telecom company had failed to create a binding arbitration agreement (click here for a copy of the decision).   As recognized by the Third Circuit, this case . . .